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Voluntary Self Exclusion

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Patrons to the casino may wish to exclude themselves from casino gaming. This can be done by signing up for the Voluntary Self-Exclusion (VSE) program. VSE is available at Casino Nova Scotia in Halifax and Sydney.

About the Program:

The VSE Program is there to help you. All you have to do is visit the Responsible Gambling Resource Centre (located at both Nova Scotia casinos) or call (902) 424-8663 (Halifax) or (902) 563-3797 (Sydney) to speak with one of our professional and friendly staff. You can also ask any casino staff member for help. From there, you will meet with security staff to begin your enrollment process, which will include signing an agreement and having your picture taken (to help with detection so staff can help you keep your self-exclusion agreement).

Currently, Nova Scotia offers the program on an indeterminate ban-length basis. This means there is no end date to your exclusion without requesting re-instatement. The Utility and Review Board, an independent board, handles the reinstatement process.

Being excluded from the Casinos means that you will no longer have access to the gaming floors, nor will you receive marketing materials or email from the Casinos.

Some individuals may benefit from other forms of help including self-help groups, counseling and other resources.

 

Voluntary Self-Exclusion Program